We know the importance of fleet management, and while you might not be an expert at managing fleets, we understand that this can be a tough task.Â
The thing with the Taxi dispatch system is that it takes care of a lot of nifty functions in order to make operating a taxi business a whole lot easier for you.Â
Entrepreneurs all around the globe are using a taxi dispatch system to start and grow their dispatch operations.
The taxi sector is foreseen to hit $732.5 million by the close of 2025, as per projections.
The usage of dependable on-demand dispatch apps and software enables firms to boost customer engagement while lowering operating costs, which has fueled and will continue to perpetuate this rapid expansion.
Check out the article below to see what we’re talking about!
What Is the Taxi Dispatch Software?
A taxi dispatch system or software is a method of assigning tasks to drivers who have signed with the service.
This software makes it simple to administer your automatic dispatch processes.
Users are matched with drivers for a particular range from the pick-up location under this method.
Taxi Dispatch Systems can help find efficiencies and safety solutions for your taxi company.
They’re often designed to work with smartphones and tablets so that drivers never have to enter a long memo or address or any other logistical information by hand again.
The dispatch tracking and output of this software are some of the best in the market due to its larger screen.
It has advanced functionalities such as exception reports which enable real-time exception reporting on key metrics such as fuel usage and mileage.
Let us clarify how a taxi dispatch system can help you maintain and manage your taxis.
How Does Taxi Dispatch Software Help in Managing Taxis?
Running your own taxi company is easier than you think with the help of taxi dispatch software.
It handles day-to-day operations like driver scheduling, occasional driver filling in for staffing shortages, and vehicle intake/in out.
These functions make the job of running your business much easier without expensive management.
- Complete Management on Your Fleet: It allows for a centralized point of contact and a complete management system.
- Enhanced Organizing: The software you choose will have options for paying rates, making new hires, organizing closings, and more.
- Multiple Managing: Not every taxi driver has the skills to manage multiple taxis. Dispatch software can be of great help.
- Real-time Tracking: It helps you in tracking all your cabs on one platform with just a click of a button!
- Automated System Management: Moreover, you just have to type in the number of visitors or passengers that need transportation, instead of typing it individually for each cab, and the system will automatically arrange the cabs based on preferences.
- Streamlined Pickup Points: The software even saves their pickup points so you can go back to collect them later.
- Outstanding Fleet Management: A comprehensive taxi dispatch software helps with real-time updates and reports.
Hence this can increase the dispatch process’ capacities.
Furthermore, GPS has made it much more straightforward to assure vehicle safety and a significant reduction in accidents.
When looking for taxi dispatch systems, talk to people who are already using them.
And ask about any GPS systems not working accurately.
If they have ever had any issues with uploading data on time if there is no phone service during emergencies, then don’t go with at.
Always go for a high-tech GPS system to ensure accurate tracking and avoid any missteps.
Let’s go over the top six features of a taxi dispatch software that will help you organize your fleet better.
The 6 Most Important Functions of Taxi Dispatch Software That Enhances Your Fleet Management
Managing your fleet of taxis is no simple task. The taxi dispatch software handles order picking and dispatching for all of your units.
Also, it can also dispatch orders out to each type of car in your fleet on a case-by-case basis by the type of car ordered.
The 6 most important functions of a taxi dispatch software that enhances your fleet management are as follows:
- Secured Login: The user and the driver must enter legitimate information such as their name and phone number.
With the growing popularity of social media, you can provide Facebook and Gmail-based logins.
The driver’s and customers’ identities will be entirely secure in the taxi dispatch system.
- Scheduled Rides: Using taxi dispatch software users may arrange rides at any time.
To give a pleasant mobility service, the taxi dispatch software even provides the freedom of pre-scheduling and cancellation of rides.
- Time Estimation: The user gets an estimate of how long it will take them to arrive at their destination.
It also displays the arrival time of the hired taxi at the pickup location.
Taxi dispatch software employs a variety of technologies to deliver accurate time estimates.
Hence, this can reduce wasted time and cancellations on your taxi service.
- Real-time Tracking: The real-time tracking displays a map view of the driver’s present position and path.
On your admin panel, you may see the real-time whereabouts and routes made by all of your drivers.
- Simple Payment Procedure: The consumer and the driver do not need to hold money because the payment can be made via digital ways.
Various payment gateways in the taxi dispatch system provide users with secure and accessible payment options.
- Ratings and Reviews: Your taxi service becomes more straightforward and reliable among users as a result of the customer’s rating and review of the driver.
Moreover, this helps you in improving users’ ride experiences and identifying spots for enhancement.
- Option for Reliable Deployment: The taxi dispatch system should be able to handle increases in fleet capacity, drivers, and various locations, as well as accommodate the taxi industry’s rising objectives.
You can design an optimal dispatch system using location-based services, price optimization, and heat maps to battle continuously changing market forces.
Conclusion
The use of fleet management software can greatly improve your business. Being able to manage multiple taxis across different regions while being in close proximity to one location is important. A customer should only have to call one number for all their taxi needs. The dispatch system should also allow for dynamic price calculations which work with your pricing plans, dispatches live reports of cars on the road and give you time advance warnings about any traffic or incidents that may affect service.