Many aspects of healthcare reform, such as the implementation of value-based compensation models and the frequent changes to billing guidelines, can result in revenue losses for providers. The cost of doing business for urgent care billing companies can quickly mount.
Meeting your financial obligations, growing your business, and maintaining a positive cash flow all start with a focus on revenue.
The top ways to increase revenue for the businesses providing Urgent Care Services are listed below.
RCM must be better
Effective revenue cycle management is one of the most important aspects of remaining profitable, because it’s a constant challenge with numerous facets. The good news is that you can control your revenue cycle with the right training and oversight.
The front desk is the starting point for managing your revenue cycle. Make sure the right person is in charge of this important and high-profile position. Then provide training regarding:
How to greet visitors
How to check insurance coverage to ensure it is active
You can determine patient’s responsibility from the start with real-time verification (RTV), and ask for this percentage of the charge before the patient leaves the office.
Use technology to your advantage
Technology isn’t a trend, whether you like it or not. It’s a part of the medical system. You have two options: take advantage of it or fight it to the bitter end. Offering online appointments can help your clinic reach out to savvy online healthcare consumers as well as more traditional patients who are increasingly using the internet to find providers. Online scheduling is
- Convenient
- Flexible
- Approachable
- Making it the best first step for health care providers.
Extend hours
While it may appear to be a simple solution, more patients usually equal more revenue. Extending your hours to open earlier, close later, and remain open on weekends and holidays can help you attract more patients. Patients seek urgent care centers when traditional healthcare clinics are closed or too busy to accommodate them. When patients need to be seen, make sure you’re ready and waiting.
Consolidate staff
Inadequate staffing can be a nightmare for urgent care billing centers, but over staffing can hurt your bottom line. You’ll need to look at the data to make sure you have the right staff on duty. At first, begin to look at your visit volume week by week, comparing peak times to slow times to see if any patterns could aid you in taking appropriate decisions. Then, to identify seasonal trends, take a step back and look at year-over-year volume. You can be confident that your scheduling is on track if you have the right data.
Engage and retain patients
Online scheduling makes scheduling appointments trouble-free, flexible, and suitable for on-demand customers. They don’t have to call you during business hours if they find you online.
Text messaging allows you to communicate with them before their appointment, reminding them of their appointment and informing them of any delays. They can adjust their schedule as needed and avoid spending too much time in the waiting room as a result. It also communicates to them that you value their time.
Why Sunknowledge is a better option in Urgent care billing?
Sunknowledge, as a pioneer in the field of urgent care billing, has the unique ability to provide niche support for all aspects of revenue cycle management. We’re a champion partner for some of the biggest names in urgent care billing because of our strong credentials and ability to work as an operational arm.
By partnering with us, you will gain access to an unrivaled skill set and a ready pool of urgent care billers. We provide hands-on support with CPC-certified coders and an Urgent care billing team that understands what it takes to accelerate your cash flow.
We can assure you that no one can offer such versatility with such stunning consistency with hundreds of references.
Key factors of Sunknowledge:
- The only RCM services provider that offers hand-in-hand support.
- Serving the largest Complete Urgent Care Billing and Coding Support in New York
- We charge as low as 2.9% of all collections for all services
- We will match or beat any price
- We also offer $3 million in insurance coverage, which includes any computer hacking
- We work on all 7 days of the week
- Our team offers a “no back-log” guarantee
Hence to conclude, implementing proactive urgent care billing procedures requires time and resources. But the benefits include increased cash flow, more efficient office operations, and, ultimately, a better overall patient experience. By incorporating these steps into your healthcare practice, you can shorten revenue cycles and position your practice for success in today’s healthcare market. You can also opt for outsourcing the Urgent Care Billing works at minimum expenses and experience the benefits immediately.