According to Gartner, the number of firms embracing artificial intelligence has increased by 270% in the last four years. Artificial intelligence gives you the tools and resources you need to be competitive in this climate. Viva Topics is an artificial intelligence-powered knowledge-based platform. It’s a feature of Microsoft Viva, the employee experience platform that allows successful remote empowerment.
Furthermore, it organizes content and expertise across your business automatically, making it simple for individuals to access information and put knowledge to use.
Demystifying Microsoft Viva Topics
Viva Topics is one of four modules in the Microsoft Viva Suite, along with Viva Insights, Viva Learning, and Viva Connections. Viva Topics organizes and distributes company-wide information and expertise to people who require it.
The AI consults with your internal specialists and other resources to help you find knowledge more easily. Moreover, there is no need to recall who knows what any longer. The data presents itself in the form of subject highlights and topic cards. Which may be seen in any Microsoft 365 application. The following are the most common applications for Viva Topics:
Convert information into knowledge
Microsoft Viva uses AI to analyze your data and organize it into topic pages. It also discover and show related subjects and expertise from many sources.
Viva Topics extends the Microsoft 365 products and material you already use on a daily basis, as well as the relationships you have with individuals across your workplace. Viva Topics applies artificial intelligence to your organization’s data and automatically organizes material and expertise across systems and teams into related topics such as projects, products, processes, and consumers.
Organize knowledge
Improve the highlighted topics by combining AI and human knowledge. Use recommended definitions, related content, relevant conversations, and expertise to create subject pages and topic cards.
Topic pages offer a thorough overview of relevant data, including:
- Different names.
- Definitions.
- Suggested and recommended individuals
- Content that is encouraged and recommended
- Related websites and groups
- Map of associated subjects
- Integration of optional web parts, such as Yammer communities
The quality of shared information is eventually improved by the combination of human expertise with AI.
Make it easier to find knowledge
Display subject cards across Microsoft 365 apps automatically to uncover knowledge in the context of your work. By utilizing Microsoft Search to locate topics, Viva Topics provides people with the knowledge they require at any time.
Additionally, when you hover over a keyword or term, a ‘subject card’ with all pertinent information on the topic will appear. The AI generates information on the issue automatically, such as a brief description, connected people, sites, files, and pages.
Employees who have been granted authority can update the pages to offer further information and resources. Consider it an automated internal Wiki with real-life internal curators. The goal of Viva Topics is to bridge the knowledge gap and provide all employees with the information they require, even if they work remotely.
Where Topics are located
Let’s learn more about how we can view topics now that we have a better concept of what Viva Topics is and why it is so useful. The three main locations where subjects are displayed are as follows: websitextra
1. Highlights from SharePoint
Topics will highlight on the sites and news feeds of SharePoint. In addition to that, you can view the topic summary and other pertinent information by holding your cursor over the selected topic.
2. Search Outcomes
Searching for themes is another method to view them. On Office.com, the SharePoint start page, or directly from a SharePoint page, you can perform a topic search. Consequently, the pertinent information will display in the topic results at the top of the page.
3. Office Software
You have the opportunity to search in every Office programme. Either use the search box or choose search from the context menu to look up a topic. The search result will provide topic results.
Conclusion
We can benefit from artificial intelligence by using Viva Topics. Viva Topics automates the process of linking employees with knowledge. Employees have an equal opportunity to learn and access new findings regardless of where they live. Indeed, it has never been easier to close the knowledge gap and Viva Topics is at the forefront of this endeavor.
Microsoft will continue to develop the capability of Viva Topics; however, the actual value of Viva Topics will come from the integration with other systems and the possible customizations via the SharePoint Framework.