How to Troubleshoot QuickBooks Desktop Error C387?

QuickBooks error code C387

There can be various causes behind QuickBooks Error C387. Some common causes of the QuickBooks error code C387 include broken or corrupted registry entries. The issues related to invoice template may lead to the QuickBooks error code C387. In this piece of article, you will get to know the numerous factors that can cause this error and also make sure that you get this issue resolved in QuickBooks. We are confident that you will be able to successfully troubleshoot QuickBooks Error C387 by the end of this article. Make sure you read this article all the way through.

Leading Causes behind QuickBooks Error C387

There are numerous reasons why QuickBooks Error Code C387 could occur. The following is a list of these causes:

  • Your computer may be infected by malware or a virus.
  • Accidentally deleting crucial QuickBooks-related files from your system can also cause this error.
  • Incomplete or unsuccessful QuickBooks Desktop installation.
  • Incorrect entries from bad drivers.
  • A sudden system failure caused due to variety of reasons, including a power failure.

Solutions to fix QuickBooks Desktop Error C387

You can successfully fix the QuickBooks Desktop Error Code C387 by performing the steps mentioned below:

Method 1: Employ reimage repair tool

The first and the most effective technique for troubleshooting Error code C387 in QuickBooks Desktop is employing the reimage repair tool.

  • You must first download and install reimage repair utility at the beginning.
  • Open the repair tool and let the system go through a quick scan.
  • If the tool detects any damage, select repair to fix the problem.
  • Restart your computer after the problem has been fixed to see if the QuickBooks Desktop Error C387 error has been fixed. If the mistake keeps preventing you from performing your tasks, use the technique described below.

Method 2: Fix the template error

  • Choose the lists and templates link.
  • Select a template and then the Open Forum option.
  • Repeat the procedure until the template displays an error
  • Close the forum.
  • Now, in the templates window, select the incorrect template.
  • Edit the templates, and then verify that the problem has been fixed. If the Error Code C387 is still bothering you, move on to the next step.

Method 3: Make an invoice

This error in QuickBooks can also be rectified by creating an invoice in QuickBooks, for which you should proceed as follows:

  • Choose Customers, and then create an invoice.
  • After that is finished, choose a template.
  • Add a customer, an item, and then account information after that.
  • Following that, hit on the Save tab.
  • After that, select the delete tab.
  • Finally, click the OK tab to finish.

Method 4: Make use of the rebuild data utility

To utilize the rebuild data utility, follow the instructions below.

  • Select File.
  • Click on Utilities.
  • Select Rebuild Data and then hit on OK.
  • Open the data after it has been rebuilt.
  • Verify the repair for the error.

Method 5: Setting up the repair tool

Another effective alternative towards fixing the Error C387 in QuickBooks is by using the repair tool. The procedure to use the tool is given as under:

  • First, download the Repair tool
  • Then, select the Start Scan tab
  • When finished, select the Next tab
  • After that, select the Repair Now tab
  • Finally, the user should restart the computer.


It is time to end this article, and we hope that the steps provided in this article helped in the resolution of QuickBooks Error Code C387. For any other queries, you can approach our QuickBooks technical team at the helpline 1 800 761 1787.