Press Release


Fibank wins an International Award at the 9th edition of Global Brands Magazine Awards

Fibank, an innovative credit institution in Bulgaria and Eastern Europe, has won the “Best Digital Bank -Bulgaria, 2021” for the year 2020. The felicitation ceremony will be held at the Palm Jumeirah – Waldorf Astoria in early 2022 in Dubai.

The Global Brand Awards is an annual event held by Global Brands Magazine (GBM), an international publication headquartered in the UK. The award aims to recognise global brands achieving excellence in performance across a broad range of sectors while keeping its readers updated on key trends surrounding the branding world. Fibank was evaluated based on customer service, satisfaction, digital innovation, strategic relationships and new business development.

Commenting on Fibank winning the awards, ShivKumar (CEO) of Global Brands magazine said, “Fibank deservedly wins this year’s prestigious award for being the best digital bank in Bulgaria. A fintech pioneer in a developing country with a burgeoning economy, Fibank has blazed a trail that its competitors can only hope to follow in the competitive arena of modern banking.”

Commenting on winning the awards, Nikola Bakalov (CEO and Chairman of the Managing Board of Fibank said,”Fibank has always aimed at providing outstanding customer service. Innovation over the years has helped us grow and remain among market leaders. Digitalization is the future that we believe in and that our customers expect from us. We launched the process years ago, by implementing the most modern and secure infrastructure. It makes us proud that today our long-time efforts are appreciated by customers and bring us international recognition.”

About Fibank

First Investment Bank (Fibank) is the biggest bank with Bulgarian capital which is developing and strengthening its position as a financial group with main business in the Republic of Bulgaria and regional presence through foreign operations in Cyprus and Albania.

Fibank is an innovative and customer-oriented credit institution that offers a diverse range of products and services for individual and corporate clients. With experience in corporate banking and broad presence in the market of retail banking, First Investment Bank is among the leading institutions in the country in card business and international payments. Fibank is a preferred bank for savings of the population, which offers a high quality of customer service in accordance with the best banking practices. Fibank is among the pioneers in the business with investment gold and other precious metals unique to the Bulgarian market products and services. First Investment Bank offers its customers advanced solutions and modern banking.

About Global Brands Magazine (England)

Global Brands Magazine (GBM) has been at the forefront, bringing news, views and opinions on brands shaping the future of their industry. The UK-based magazine provides its readers with the latest news and information on ‘best-in-class brands across the globe. Each year, GBM develops a series of awards for companies that stood out, having a unique vision, exceptional service, innovative solutions and consumer-centric products among their industry leaders.

About Global Brand Awards

Global Brand Awards honours brands for their excellence in performance and rewards companies across different sectors for the quality of their services. The Brand Awards highlight accomplishments of organisations that have performed remarkably well in finance, education, hospitality, automotive, lifestyle, education, real estate, technology and several more. Global Brand Awards recognise vital players who progress towards excellence by providing a platform to acknowledge their efforts. In addition, GBM strives to create awareness concerning the significance of such organisations and rewards them for their notable efforts with the ultimate global recognition.