In today’s time, any entrepreneur with a business plan and financial support can start a business. But at the end of the day, it is all about being “successful.” Though success can’t be reaped within a day, there are some metrics that’ll fetch you success eventually. This is an educative write-up that focuses on leading your food business without any obstruction.
A smart delivery app – One of the success metrics
One of the imperative success metrics is your food delivery app. The level of smartness of your app is directly proportional to the customer engagement rate. For example, your food delivery app has a sluggish user interface. In no time, your customer rate will experience a dip. Because none of the customers will be patient enough to order food via a poor app.
Let us untangle the traits of a smart ordering app. Apart from having an interactive UI, your app should highlight real-time features. So, the set of real-time features is also a trait of a smart ordering app.
Order tracker
You must focus on keeping your business transparent, especially the stages between ordering and delivery. To maintain transparency, your app should feature an order tracking facility. What are the details customers can gain through the order tracking feature? The answer is order status and location. Since the order tracking feature is combined with a map, knowing the location of the order is definitely possible. Here, as per your requirement and budget, you can implement any kind of map (Google map, Apple map, etc.).
Payment options
Restricting the number of payment options will show an impact on your sales rate. Generally, when we don’t find a payment option we look for, we will leave the app. Your churn rate will increase for various reasons. For example, if the number of food items is limited, customers will leave. Likewise, if the options for payment modes are limited, then probably your customers may leave the app. In order to know the payment options to be added, take surveys or analyze the options in competitors’ apps.
Order scheduler
We know that food delivery services are available to customers 24×7. Also, customers can grab their food within half an hour from the minute of ordering. Yet, the need for scheduling the delivery of orders gains importance. People who arrange parties, date nights, or movie nights, will utilize the order scheduling feature.
Push notifications
Are push notifications really a smart feature? If this question strikes your mind, then here’s the explanation. Letting customers know each and every update regarding their orders is essential. Push notifications will help you send crucial notifications to customers. They can procure the information without even opening the app.
Feedback
Feedback from customers is necessary for lifting your business. A 5-star rating facility and reviews section is needed for collecting feedback. The purpose of collecting feedback is to optimize your business, right? Hence, make it a point to note down the feedback and take the necessary steps.
In-built navigation system
A smart-featured app focuses on both the customer app and delivery person app. The in-built navigation system is primarily responsible for providing direction assistance. Your delivery persons can take advantage of the live navigation system in order to hand over deliveries swiftly.
UberEats clone app – An innovative app development method
The number of features discussed above are real-time and smart ones. In order to enclose all these features into an app, you need a smart and sturdy application. Here is where the UberEats clone attains focal light. It is a pristine food delivery app script, which is also a ready-made one.
This clone food delivery script lets you develop a personalized application. Moreover, you can utilize this clone script for building the app under your budget. So, who wouldn’t want to invest in such a smartly built application?
Alright! We have discussed the clone app script as well as the set of smart features. These are the technical aspects you need to shed focus on for your food business. On the other hand, know about the business models and some marketing insights.
Set of business models associated with online food delivery business
Aggregator model
Aggregating or listing the restaurants on a platform and letting customers order food from any restaurant. The thing you need to understand here is that this model doesn’t support delivery services. To be exact, the intent of this model is to let customers book orders. After booking, the concerned restaurant has to deliver the food.
Logistics model
Today, a massive number of food delivery companies are using the logistics model. Businesses that work on this model will develop a platform that lists many restaurants and delivers the orders as well.
Restaurant model
This category of business model is quite different from the aggregator and logistics models. Individually functioning restaurants that try to enhance their business can employ this model. Unlike the above models, there is no collaboration between restaurants in this model. You will solely be running your business, looking after orders and deliveries.
Marketing insights for your business right here!
- Be cautious to deliver orders without delays.
- Employ virtual assistants in your ordering app.
- Shower customers with fascinating loyalty points.
- Ensure zero contact delivery.
Summing up, even though the count of food delivery apps keeps increasing, there is always space for new apps. It’s about how your marketing tactics are refined as per the competition. Start chasing your goal in the food delivery industry with the UberEats like app development solution.