Get a Simple Understanding of the SaaS Business Model


With the invention of the Internet, more and more programs and strategies for business management began to appear. One of the most effective today is the SaaS business model. Even though it is more focused on B2B companies, practice shows that today a considerable number of organizations and startups are starting to use this in their work. Today we want to discuss this business model in more detail and understand what advantages it has and also who should focus on this model in the first place.

What is the SaaS Business Model?

The SaaS business model is relatively recent, and many people find it difficult to understand. However, it becomes more apparent when you look at how this acronym stands for “software as a service.

According to some forecasts, this business model will snowball in the next few years and will receive more than 25 billion US dollars per year. As a result, today, many startups have either already started using it or are considering the prospects of switching to this business model.

SaaS finds its application in different industries. For example, this allows B2B companies to set up inventory management and order tracking for eCommerce. It also improves inter-organizational communication. Thanks to SaaS application development, you will be able to coordinate activities within your company. Also, some SaaS ideas have been aimed at helping business owners to connect to and interact with their customer base.

The peculiarity of this business model is that specialists use the possibilities of cloud computing for their applications. Thus, this makes it possible to simplify the company’s digitalization and workflow using cloud computing, which will facilitate the work of both employees and customers as much as possible.

Pros and cons of this business model

When developing a startup, you need to immediately determine what tasks your product will solve. After that, you need to understand what kind of business strategy you want to use. SaaS is not suitable for those who wish to release commercial software one time and receive passive income from the sale of it.

If you choose the SaaS business model, then you need to be prepared for the fact that this is a long-term story, as you will need to manually add new customers, develop new features and update the security system. Thanks to the use of cloud storage, you get the opportunity to scale your project constantly. On the one hand, this allows you to remain competitive all the time, but on the other hand, it requires constant work.

Another disadvantage of this business strategy is that it requires constant financial investments (not only at the development stage, but also during the operation of the finished product). So, many startups refuse this model as they are limited in financial opportunities.

Key indicators of the SaaS business model

With the SaaS business model, you can easily track key metrics such as:

  • Customer churn rate;
  • Customer acquisition costs;
  • Monthly subscriptions;
  • Cash flow;
  • Customer lifetime value and some others.

Thanks to software project estimation, you can easily change business strategies and decide what tasks should be completed soon or what mistakes you make. In general, a comprehensive analysis of the work of your company helps to make sure that it is developing harmoniously, as well as to decide which areas need to be improved.

SaaS growth strategies

Initially, you need to make sure that your product performs well the functions it is supposed to. Once this is done, you can start marketing to your chosen target audience; if done right, you will see colossal ARR and MRR numbers.

It is crucial not to stop at this stage. Today there are a considerable number of startups that will compete with you, so you need to be prepared for the fact that you will have to constantly work on improving the software. Thanks to cloud storage, this will not be difficult.

Practice shows that you will discover new problems, opportunities, and more significant potential over time. If you can implement this correctly, your product will stay relevant for a long time.

SaaS business model examples

Today, a considerable number of companies have already managed to appreciate the benefits of this business model. Among the most famous of them are Zoom, Trello, Monday and many others.

It is worth saying that this business model can be used in various industries; today, we find applications ranging from entertainment to media and commerce. The main thing is to understand precisely how SaaS can be applied to your project.


The SaaS business model is much older than you might think. There are already thousands of companies in the world that have managed to convince themselves of the effectiveness of this. However, you need to understand the advantages for your project and how it can benefit you.