The RR Emails are compatible with almost all kinds of devices, even on iPhones. And just like all the other email clients, the Roadrunner Email account can also show some email issues sometimes. So if you are getting Roadrunner email issues with your iPhone or your Roadrunner is not working on your iPhone, you will find the solution here.
This comprehensive guide will provide you 9 effective solutions to fix the Roadrunner email issue on iPhone.
But before moving further, the Roadrunner email issue with iPhone can occur due to several reasons. For example, it could occur due to any file attachment error, sign-in and sign-out error, spam and junk emails error, or an issue with sending or receiving the RR email.
And therefore, we have mentioned 9 effective solutions in this guide so that there won’t be any issue unaddressed. So now please read this guide further to learn about the solutions.
(1) First, verify your Roadrunner email’s Servers settings on iPhone
In many cases, the RR Email issues occur when you have entered the wrong email server setting on your iPhone. Therefore, it is essential to enter the correct servers settings in your iPhone while configuring your Roadrunner email on it. And even if your roadrunner email is not showing any issue on your iPhone, we would like you to verify your server settings using the following steps.
So follow these steps to verify the email service settings:
- Firstly, open the Settings tab on your iPhone.
- Then click on the Mail option, and select your Roadrunner email account form here.
- Now select the option Email Server Settings.
- If you have previously configured your email account using the POP server settings, then click on the POP button.
- And similarly, if you have configured your account using the IMAP settings, click on the IMAP button.
- Now use the following table to check that you have entered the correct server settings details according to your selected server type:
The IMAP Server Settings | The POP Server Settings |
For Incoming server: mail.twc.com | For Incoming server: pop-server.dc.rr.com |
For Outgoing Server: mail.twc.com | For Outgoing server: smtp.roadrunner.com |
The Incoming (IMAP) Port: 993 | The Incoming (POP) Port: 110 |
The Outgoing (SMTP) Port: 587 | The Outgoing (SMTP) Port: 25 |
For IMAP Insecure Port: 143 | For POP Insecure Port: 587 |
For IMAP security type: TSL/SSL | For POP security type: STARTTLS |
Now, if the server settings are not the cause for your Roadrunner email issue, read the further guide to resolve the issue.
(2) You need to force restart your iPhone
Now sometimes, the issues are not that severe as we think they are and have simple solutions. Therefore, it is not a bad idea to force restart your iPhone to resolve the Roadrunner email issue. And do not worry. The force restart of the iPhone is a tried and tested method, and it has resolved the email issue in several cases.
Thus if you have not tried this method yet, we suggest you give it a try. Plus, it will reboot your iPhone as well. So there are no disadvantages.
(3) Make sure that your iPhone has proper Internet connectivity
You can not use any email service if you don’t have proper internet connectivity on your device. Therefore having even small network and internet issues can give rise to Roadrunner email issues on your iPhone. Hence, please check that you have a proper internet connection on your iPhone. To check the internet connectivity of your device, you can play any high-quality video on youtube.
Now, if you have ensured your internet connection, and it is working fine. Please also try to reboot your iPhone. Or you can also try putting your iPhone into Airplane mode and then turn off the Airplane mode.
Also, confirm the network data-access settings for the Roadrunner email on your iPhone. Make sure that you have enabled these settings. In case these settings are disabled on your device, follow these steps to enable them:
- Firstly, open the Settings tab of your device.
- Then click on the Cellular button.
- Now open the Mail tab, and move the network data-access slider to enable it. The slider turns green when you enable the function.
(4) Make sure that you have the Latest or Updated iOS version on your iPhone
Sometimes people do not update their phones at all. And eventually, their software versions become so outdated that common apps don’t work on such versions.
Therefore, an outdated version of your iPhone’s OS can also be the reason for your Roadrunner email issue. And even if you are not getting any email issues, we suggest you keep your iPhone’s OS version updated.
Follow these steps to check the OS version of your iPhone, and also find if there is any pending update:
- Firstly, open the Settings tab on your iPhone phone.
- Then open the General tab.
- Now click on the software Update button.
- If you find any pending updates, select the Download button.
- Once the updates are downloaded, click on the Install button to install them.
(5) Check the server outage status of your email service
There have been instances when the users get the Roadrunner email issue on their iPhone for a while. But later, the issue resolves on its own. The usual reason for this is poor servers of RR email in a particular area. But do not worry. Such issues are temporary issues and mostly occur due to bad weather.
To check if there is any server outage in your area, you can use some websites such as Downdeteector.in or Outage.report. You can use your Safari browser to access these websites, and you will find many more such websites on the internet.
You can also take the support of your local administrator to fix the issue.
(6) Make some space for the Roadrunner emails
Now, if you are particularly unable to send or receive Roadrunner emails on your iPhone, then your device may have run out of space. So in such a situation, you have to make some space for your emails on your device.
Follow these steps to remove the unnecessary cache files from your iPhone:
- First, open the Settings Tab on your phone.
- Then open the General Tab.
- Now open the iPhone Storage.
- Scroll down on the iPhone Storage tab till you find the Mail App and Offload App options. Now open these tabs and delete their cache files.
- This will provide enough space for your RR email, and you will be able to use it again.
- This will also remove error messages such as “can’t send Roadrunner emails from iPhone” or “can’t receive Roadrunner Email on iPhone.”
(7) Uninstall or disable the third-party apps on your iPhone
Third-party apps like the antivirus app or the media player can create disturbance in the working of your Roadrunner email. Therefore try to uninstall, or at least disable, such apps on your device. Such apps on your iPhone can probably the reason for your Roadrunner email issue.
(8) Try logging out and then logging in again to the Roadrunner Email on your iPhone
As we stated earlier, sometimes big issues can be resolved quickly by simple solutions. And similarly, there are cases when the Roadrunner email issue has been resolved by simply logging out and logging in again to the account.
If you want to logout and re-login your RR email account on your iPhone, then follow these steps:
- Firstly, open the settings tab of your iPhone.
- Open the Email App tab. Here you will see your Roadrunner email account.
- Then click on the Logout button to log out of the Roadrunner email account on your iPhone.
- Now after logging out, click on the Add Account button.
- Put in your RR Email Login credentials to re-login.
- After entering your RR Email Login credentials, hit the Sign-in button to re-login. Be careful about the caps and num lock keys while entering your login credentials, as they can cause login problems.
- And you do not need to manually configure the Roadrunner email settings while logging out and logging in again.
(9) Try removing and then re-add the Roadrunner email account on your iPhone
If none of the above-mentioned solutions have helped you resolve the Roadrunner email issue, try removing and re-adding the account. This solution has worked in most cases. And it will help you in resolving your email issue.
Use the following steps to remove and reconfigure the Roadrunner email on your iPhone:
To remove the Roadrunner email account:
- Open the Settings tab on the iPhone, and click on the Passwords & Accounts tab.
- On the Passwords & Accounts tab, find your Roadrunner email account and then click on it.
- Then, click on the Delete button to remove the Roadrunner email account from the iPhone.
To Reconfigure the Roadrunner email account on iPhone
- To reconfigure the Roadrunner email account, first, open the Settings tab of the iPhone.
- Then open the Mail, Contacts and Calendars tab.
- Here, click on the Add Account button. And then click on the Add Mail Account button.
- Enter your RR Email login credentials and then enter the Incoming mail server and Outgoing mail server details. (These details are given in the table of the first section).
- Lastly, click on Save and then the close button.
So these were the Nine effective ways to resolve the Roadrunner Email Login issues on iPhone. We hope that you have found this guide easy and helpful.