10 Best Live Chat WordPress Plugins for Small Business

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10 Best Live Chat WordPress Plugins for Small Business

In this article, we found the 10 Best Live Chat WordPress Plugins for Small Businesse because Live chat is an essential tool for many small businesses, especially those that sell products or services online. Live chat allows you to communicate with customers by phone, email, or face-to-face—and it can help you build trust and loyalty. However, finding the right live chat software can be a challenge if your business is new or has just been launched. We have what is plugin guide you can read for a better understanding of plugins. That’s why we’ve put together this list of our favorite live chat solutions for small businesses:

01 LiveAgent

LiveAgent is a live chat Plugin that allows you to communicate with your customers in real time. It’s a self-hosted solution, so it doesn’t require any additional investment on your part. You can use it for free if you’re starting out or pay $25 per month for their paid plan.


LiveAgent offers both free and paid plans (there are no upgrades available). The free plan includes five minutes of recording time every 60 minutes and unlimited users; however, this is only applicable if they have less than 50 contacts at any given time—if they exceed these limits then there will be an additional charge applied to each new user added after the initial 50 contacts are reached (this price increases depending on how many contacts exceed 50). The paid version of LiveAgent allows up to 500 contacts per month for up to three years without incurring any additional costs beyond what was paid upfront when signing up originally (the only limitation being how many people should be using this system simultaneously).

2 LiveChat

LiveChat is one of the most popular live chat Plugin for small businesses. It offers a variety of features, include

Live Chat widget


Live Chat API (application programming interface)
Mobile app for iOS and Android devices that allows you to easily message customers from your smartphone or tablet
LiveChat also provides support via phone and email as well as live chat support through its website. This makes it easy for customers who need assistance while they’re away from their computer or device; however, there are additional costs associated with this service: $9/monthly subscription fee per account or $39/yearly subscription fee if you want access to all three plans at once instead of having them individually billed monthly fees!

3 Pure Chat


Pure Chat is a live chat plugin for small businesses. It’s an excellent choice for those who have limited resources, but still need to provide their customers with an efficient and effective customer experience. The free plan gives you access to features such as real-time chat translation and instant message sharing, while the paid plans offer additional features like video calls, polls and surveys.

4 Freshchat
Freshchat is a cloud-based live chat plugin that offers a wide range of features, including

A fully customizable interface. With Freshchat, you can easily create and manage your own chat room or channel in minutes. You can also choose from one of the many pre-made templates to get started immediately.

24/7 support via email or phone call. If your business needs assistance with any technical issues, Freshchat’s staff will be happy to help! They offer free trial periods so that customers can try out the platform before deciding whether they want to upgrade their account or not (and if they do decide on upgrading, there are no fees).

5 JivoChat

JivoChat is a live chat plugin that can be used on a website, mobile app or desktop app. It has a free plan for small businesses and comes with 10 pre-configured templates in its Search Engine Optimization (SEO) setting.
It is also easy to set up and use as it comes with an onboarding guide that walks users through the steps of setting up their account.

6 Zendesk Chat

Zendesk Chat is a customer service plugin that provides live chat, email, phone and social media support for companies. It’s an all-in-one solution that lets you manage your business from one place with tools like 1:1 training videos and user onboarding.
This live chat software also allows you to receive messages from clients 24/7 via their mobile app or desktop computer in exchange for free credits every month (or paid subscription). You can use these credits on various features such as scheduling appointments; creating new accounts; exporting data into spreadsheets; sharing text documents with customers; managing multiple teams within your company through integration with Slack channels etc.

7 SnapEngage


SnapEngage is a hosted web chat solution that provides you with all the benefits of an enterprise-grade messaging platform. It’s highly flexible, allowing you to use it as your main customer service channel or even as a quick way to respond to a single query from one of your customers.
SnapEngage is cloud-based, so it’s easy for any business owner who doesn’t want to manage their own server infrastructure or worry about keeping up with updates. The software also has features like multi-channel support (so everyone from sales reps down through admin staff can use the same interface), multi-lingual support (so multiple languages are supported), and even integration with third-party tools like Slack and Google Drive so team members can easily collaborate on projects in real time without losing track of what’s going on outside of the chat window itself.